I worked at a phone repair shop for almost a decade and fixed hundreds if not thousands of phones. It was rare to see this but when I did it was a Samsung and it had been dropped. The glass would be fine but the OLED would be wrecked. I also had many people lie about what happened to their phone when it was obviously dropped.
A lot of the times it would be to replace screens under warranty. On multiple occasions we would get “I went to bed with it on my nightstand and when I woke up the screen was shattered” When the phone had been clearly dropped. I’m glad I got out of that business when I did. The constant mental burden of people blaming you for their phone not working was unbearable.