If you’re searching online for how to fix the problem… Couldn’t you also search online on how to find the crash logs? I fully get sometimes not having enough knowledge in a subject to even know where to begin searching, but “well, the first result wasn’t helpful, guess I’ll stop looking for an answer” and “it says to check XYZ, but I don’t know what that is. Too bad I don’t have a way to search for what things are” aren’t exactly difficult hurtles to overcome.
It isn’t the “quality” of the piece that makes it more valuable, but the intrinsic quality of being the original. An exact, molecularly identical copy might make that messy, in that you wouldn’t be able to tell the difference between them, but the true original is still the one with the value.