I’m with you generally. The whole boarding experience causes a tremendous amount of anxiety for me to the point that i’d rather drive for anywhere I can get to with a <16 hour drive.
MythBusters had an episode related to airplane boarding. If I remember right, the current scheme is the fastest, but it’s due to the fact that everyone can’t follow the rules.
I’m with you. Many of “them” want to get violent and are looking for a reason to do so. By throwing a punch, it provides justification for their violent actions. So many folks here indicate that you won’t change somebody unless you fight them, but I’ve read and heard plenty of evidence to the contrary. One quick source is How One Man Convinced 200 Ku Klux Klan Members To Give Up Their Robes. I also heard an interview with a woman who grew up in a cult and how she learned how to “deprogram” people.
I like to think of it a lot like fishing. Once you get a fish on the hook, you can’t just pull hard and bring 'em in. You need to set the hook and then reel them in slowly.