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Joined 3 months ago
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Cake day: July 3rd, 2024

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  • I’m no legal expert; I assume support can be either offered or completely avoided depending on the shop owner’s preference. Most Linux distributions come with a “this software is free (as in freedom) and comes with no warranty or guaranteed functionality” disclaimer.

    If I wanted to engage more with my clients and build more trust, I might offer some degree of troubleshooting/support for the Linux machines I sold. But I don’t think I’d be under any legal obligation to offer that service just for selling the laptops.

    Whether or not the computer shop offers support might affect whether or not a customer wants to shop at my store. Maybe I can sell my laptops cheaper if I don’t offer support, or maybe my laptops cost a bit more because I do offer aftermarket support.


  • how can Linux be a moderated product to sell for desktop

    It kinda depends on each individuals’ use case; there’s lots of different Linux distributions that are better (or worse) for specific workloads.

    Any given laptop I’m staring at in a store will probably work perfectly fine as a general-use machine with Linux Mint installed. This is my go-to distro when repurposing a machine because it works great out of the box. If I were running a computer store and wanted to sell consumer laptops with Linux on them, I’d default to Mint.

    If someone is looking to turn their PC into something more specialized for gaming, they can look at something like Bazzite or Batocera. These will generally require some tinkering.

    If an individual or company is looking to build an office with many workstations and user accounts, they might consider Red Hat Enterprise Linux so they can benefit from official support channels if something needs troubleshooting. Many computer labs at NCSU used RHEL when I attended many years ago.

    Want a stable server environment? Debian is a standard pick.

    Want a barebones system with no bells and whistles (but great battery life)? Alpine oughta work.

    So Linux has many options for end users to pick from, which can be seen as a good thing (more options is generally good), but also a bad thing (many end users might consider the plethora of options to be overwhelming if they’ve never used Linux before).

    Linux (or is called unix?)

    Linux (Or GNU/Linux) operating systems are a modern implementation of an old research OS that was called “Unix”. Spiritual successors to Unix like Linux and BSD try to bring a lot of the design philosophies of Unix into modern OSes (I believe this is generally called the “POSIX” standard. e.g.: macOS is a POSIX compliant OS, iirc).

    If I’ve gotten any of this information incorrect, please don’t tell Richard Stallman.






  • Adding on to this: the repair shop I take my car to is too far from my house for me to walk or bike back, so I just walk the shops in town while they work on my car (unless they tell me ahead of time it might take more than one day to diagnose+repair, in which case I ask a friend to drive me back home after dropping off the car).

    It’s less that they “assume you can leave”, but rather that it isn’t really their problem. They need an uncertain amount of time to work on your car, depending on the issue being repaired, and you can leave if you want to during that window.

    If there’s nowhere for you to walk/bike to nearby, you just gotta sit and wait, which I’ve done on a handful of occasions. Just sitting in the lobby and reading some outdated magazines for an hour or two. It’s boring, but what can you do?