What I misunderstood was what the bank required an app for, in my very sick and sleep deprived mind I thought they were saying banks required you to install their app to get service from that bank in any form which I thought was absurd, but that doesn’t seem to be the case.
Thats what I’m confused about, if they have staff to run it all the time, why would they schedule people like this except to make their lives more miserable? I do know bosses love that though.
Edit: Someone pointed out people don’t want to work only the swing shift or night, so they schedule like this to keep full crews, I guess that makes sense but it still sucks